Frequently Asked Questions

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Journey Haircare is a gender-neutral, inclusive brand designed for all hair types. We use eco-friendly glass packaging and organic, ethically sourced ingredients like marula oil, shea butter, and Kalahari melon seed oil to nourish and protect your hair. Our focus on sustainability, quality, and wellness sets us apart, offering a luxurious haircare experience that’s kind to both people and the planet.

Yes, our formulas are safe for colour-treated and chemically processed hair.

When checking out, please ensure you’ve entered your email address, contact number, and shipping details. This information is necessary for us to process your order and calculate the shipping cost.

Yes, all Journey Haircare products are cruelty-free.

Our products come with simple instructions for best results. Feel free to contact us if you have specific questions about your hair type.